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FAQs

General FAQ

LabPLUS is located at Auckland City Hospital, Grafton, Auckland, New Zealand.

It has specimen collection services at:

  • Level 6, Support Building, Auckland City Hospital,
  • Level 3, Starship Childrens Hospital and
  • Outpatient Reception, Greenlane Clinical Centre.

LabPLUS is part of Auckland District Health Board. It is state-owned and is not associated with either DML or LTA.

We have over 450 highly qualified, motivated and dedicated staff who provide expert diagnostic capability and advice in all areas of Laboratory technology.

Please contact LabPLUS Lablink for assistance on:

Phone: (+64 9) 307 8995

Toll free 0800 522 7587 ("0800 LABPLUS")

There are limited visitor parks available in the car park next to the laboratory. Please only park in the visitor designated spaces. There is also a Wilson public carpark on the left a short distance along the road (2 minute walk). Another Wilson public carpark is accessible from the Park Road entrance to the hospital.

Patient FAQ

It is LabPLUS policy not to perform collection, testing, or sample dispatch on self requesting patients or requests from non-medically trained practitioners (e.g. naturopaths). Please contact your General Practioner.

Most community referred laboratory testing are to be collected at your nearest Labtests collection centre. Some special tests or private paying referrals can be collected at LabPLUS. Please check with your health professional. 

You will need to bring a request form for laboratory tests signed by your doctor.

If you would like a copy of your laboratory results we recommend you discuss this with your doctor.

Clinical FAQ

Please contact LabPLUS who will direct you to the appropriate pathologist or clinician.

Phone: (+64 9) 307 8995

Toll free 0800 522 7587 ("0800 LABPLUS")